Fulfilment Performance
25 ptsPick accuracy, on-time dispatch, error rates, returns processing speed, peak commitment delivery.
View detailsOur 100-point scoring system evaluates what actually matters across six weighted pillars. Independent. Verifiable. Built on real operational data.
Each pillar is independently assessed and weighted to reflect total performance. The same rubric. The same evidence. The same result, every time.
Pick accuracy, on-time dispatch, error rates, returns processing speed, peak commitment delivery.
View detailsRate-card clarity, hidden-fee detection, shipping pass-through, line-level invoicing, escalation discipline.
View detailsWMS depth, API connectivity, EDI capability, real-time visibility, data ownership at termination.
View detailsPeak capacity, geographic reach, volume tier flexibility, surge labour, SKU expansion handling.
View detailsAccount management, communication cadence, issue resolution, escalation path, documentation discipline.
View detailsCycle counting, security, hygiene, OH&S, environmental controls, certifications (HACCP, GDP) where applicable.
View detailsScore and tier are determined by the rubric only. There is no fee for inclusion in the rated set, and no sponsored placement of any kind.
Every provider is assessed against the same six pillars, the same sub-criteria, and the same evidence requirements. No exceptions.
Reviewed quarterly. Material change triggers immediate re-review. Status is suspended pending investigation when concerns are raised.
Every Verification ID is publicly checkable. Score history, last assessment date, and any active concerns are visible on the record.
Submit your information and receive your estimated Fulfilment Standard score in 60 seconds. Free for brands. Independent. Always.
Fulfilment Standard™ is a proprietary framework developed and maintained by 3PL Compare™.